Staff Help

Taxonomy Terms

You can add / edit taxonmy terms as required.

Located on CMS menu - Structure > Taxonomy - Tag manager

There is an option to search and filter by type for existing tags.

When a new tag is added or existing one is edited after saving you must select "Rebuild Cache" to see you changes instantly.

Note: Whiteletter term is used for the newsletter all others apply to articles.

 

Article Image (Listing thumbnails not showing)

When an article has main image this is used to create thumbnail on listing page.

Please note if the title of article is greater than 70 characters the thumbnail image will NOT be displayed.

New users registration flow reference

The following table is a reference for the tasks and actions done when a new user has registered or created manually.

Created by Registration Type Auto assigned role Auto assigned newsletter Premium Content Welcome Email

Sales and admin (manual)

  • Water Diplomat (free)
  • Water diplomat subscriber
  • Water Diplomat Newsletter
None Requires checkbox selection - Notify user of account
 
  • Request free trial
  • Water diplomat subscriber
  • International Water Weekly subscriber
  • trial user (This triggers article view limits)
  • International Water Weekly Newsletter
  • Water Diplomat Newsletter
Only 3 article but can be changed in user settings Requires checkbox selection - Notify user of account
 
  • International Water Weekly (Paid)
  • subscriber (only select when paid)
  • Water Diplomat
  • Subscriber International Water Weekly Subscriber
  • International Water Weekly Newsletter
  • Water Diplomat Newsletter
Unlimited access Requires checkbox selection - Notify user of account
User registration
  • Water Diplomat (free)
  • Water diplomat subscriber
  • Water Diplomat Newsletter
None automatic
 
  • Request free trial
  • Water diplomat subscriber
  • International Water Weekly subscriber
  • trial user (This triggers article view limits)
  • International Water Weekly Newsletter
  • Water Diplomat Newsletter
Only 3 article but can be changed in user settings automatic

 

Editing existing users - Sales and admin roles only

The table below defines the action to be taken for certain task around the management of an existing user.

Task Action to be taken
Upgrade trial user to PAID subcriber
  • Remove trial user role
  • Add subscriber (only select when paid)
  • Select Registration type: International Water Weekly (Paid)
Upgrade premium trial user view count In user account - amend 'Article View Limit' with new limit and rebuild cache
Block user Set status to blocked
Downgrade paid user (stop them viewing premium content)
  • Remove user roles: Subscriber (only select when paid)
    (optional to not receive newsletters) International Water Weekly Newsletter Water diplomat subscriber
  • Unsubscribe newsletter
    (optional to not receive newsletters)
    International Water Weekly Newsletter
    Water diplomat Newsletter